Transferring a Training Course

If you're a participant wishing to transfer your own booking to another course, follow the steps below:

1. Access Your Course Information

• Click on the ‘My Courses’ tab in the top navigation panel.

• Locate the course you’re currently booked on and select the course name to view its details.

2. Request a Transfer

• Click ‘Change My Attendance’.

  

• A pop-up will appear with two options:

  • Cancel your attendance

  • Transfer to another course

If you wish to cancel instead of transferring, please refer to the guide: Cancelling a Training Course

3. Choose to Transfer

• Select ‘Transfer to Another Course’.

⚠️ Important: Transfer terms apply depending on how close it is to the course start date and a transfer fee may be applicable.

• Tick the checkbox to confirm you agree to the transfer Terms of Business.

• Click ‘Transfer to Another Course’ to proceed.

  

4. Select a New Course

• A list of available courses will now be displayed.

• Browse the list and select your preferred course by clicking the button next to the course name.

• Scroll to the bottom of the page and click ‘Review and Confirm’.

  

5. Confirm the Transfer

• You’ll see a summary of your new course selection along with any applicable transfer fees.

• If all details are correct, click ‘Confirm Transfer’.

  
  
  

6. View Updated Course Details

• After confirming, click ‘Go to My Courses’ to view your updated course information.

• You’ll also receive a confirmation email with the transfer details.

  

Your new course will now appear in the ‘My Courses’ tab in your Team Teach Connect dashboard.