Cancelling a Training Course

If you’re no longer able to attend a Team Teach training course, you can cancel your place by following the steps below.

1. Access Your Course Information

• Click the ‘My Courses’ tab in the top navigation panel.

• • Locate the course you’re currently booked on and select the course name to view its details.

2. Request a Cancellation

• Click ‘Change My Attendance’.

  

A pop-up window will appear with two options:

• Cancel your attendance

• Transfer to another course

If you would prefer to transfer, see our guide: Transferring a Training Course

3. Cancel Your Attendance

• Select ‘Cancel My Attendance’.

⚠️ Important: Cancellation terms apply based on the course start date. A cancellation fee may be charged in accordance with our Terms of Business.

4. Confirm Cancellation

• Tick the checkbox to confirm that you understand cancelling your place cannot be undone.

• Click ‘Cancel Course’ to finalise your cancellation.

5. Confirmation

• You’ll receive an email confirmation of the cancellation.

• The course will automatically be removed from your ‘My Courses’ tab in Team Teach Connect.